Delivery and Shipping

Welcome to Capsule Sizes! We understand that receiving your items quickly and safely is important to you, so we’ve established clear and efficient delivery and shipping practices to ensure a smooth shopping experience. Below you will find all the information you need regarding our shipping options, rates, and policies.

Shipping Options

• Standard Shipping: Delivers within 5-7 business days.
• Expedited Shipping: Delivers within 2-3 business days.
• Next-Day Shipping: Delivers the next business day.

Please note, shipping times are estimated from the day your order is shipped, not the day the order is placed. Shipping times may vary due to product availability, and additional time may be required for orders with multiple items.

Shipping Rates

Shipping rates are determined based on the weight and dimensions of your order, the shipping option you select, and your delivery address. You can view the estimated shipping cost at checkout before completing your order.

• Free Standard Shipping: Available on orders over a certain amount £10.00 within the United Kingdom
• Flat-Rate Shipping: Available for standard shipping options, providing a fixed shipping cost regardless of order size or weight.

International Shipping

• We offer international shipping to select countries. Shipping rates and delivery times vary based on the destination country.
• Please be aware that international orders may be subject to additional customs fees, taxes, and duties, which are the responsibility of the customer.

Order Processing Time

• Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
• Most orders are processed within 1-2 business days of receipt. Processing time may increase during holiday seasons or for orders with out-of-stock items.

Tracking Your Order

• Once your order is shipped, you will receive an email notification with your tracking information. You can track your order’s progress directly through the link provided or by visiting our website.

Delivery Instructions and Packages

• If you have specific delivery instructions or preferences, please include them in your order notes at checkout. While we will do our best to accommodate your requests, we cannot guarantee that all delivery instructions will be followed by the shipping carrier.
• All orders are packed with care to ensure your items arrive in perfect condition.

Contact Us

If you have any questions about your order’s shipping and delivery or if you need assistance, please don’t hesitate to contact us:

• Email: enquiries@capsulesizes.com
• Phone: +44 800 161 5503
• Contact Form: Contact Us

At Capsule Sizes, we’re committed to providing you with the best online shopping experience from browsing and ordering to delivery. Thank you for choosing us for your needs.