Terms & Conditions

Last Updated: May 2026

These Terms & Conditions govern your use of the Capsule Sizes Ltd website and the purchase of products from:

https://capsulesizes.com

By using this website, you agree to these Terms & Conditions.

1. Company Information

Capsule Sizes Ltd

United Kingdom & EU Supply

Email: info@capsulesizes.com

Website: https://capsulesizes.com

Throughout these Terms & Conditions, “we”, “our”, and “us” refer to Capsule Sizes Ltd.

2. Products & Services

Capsule Sizes Ltd supplies:

  • Empty gelatin capsules
  • Empty HPMC capsules
  • Capsule-related products
  • Wholesale capsule supply
  • Educational capsule resources

All products are subject to availability.

We reserve the right to:

  • Modify products
  • Update pricing
  • Discontinue products
  • Refuse orders where necessary

without prior notice.

3. Product Information

We aim to ensure all product descriptions, specifications and images are accurate.

However:

  • Product images may vary slightly
  • Colours may differ depending on display settings
  • Sizes and capacities are approximate
  • Capsule capacities vary based on powder density

Information provided on this website is for general guidance only.

4. Orders

By placing an order, you confirm that:

  • You are legally capable of entering a contract
  • The information provided is accurate
  • Payment details are valid

We reserve the right to cancel or refuse orders at our discretion.

You will receive confirmation once an order has been accepted.

5. Pricing & Payment

All prices displayed are subject to change without notice.

Prices may:

  • Include or exclude VAT
  • Vary by region
  • Change due to supplier or shipping costs

Payment must be received before goods are dispatched unless otherwise agreed.

6. Shipping & Delivery

We aim to dispatch orders promptly; however:

  • Delivery times are estimates only
  • Delays may occur due to couriers, customs or external factors
  • We are not liable for delays outside our control

Customers are responsible for:

  • Providing accurate delivery information
  • Any applicable customs or import charges

7. Returns & Refunds

Please refer to our Returns Policy for detailed information.

We reserve the right to refuse returns where:

  • Products have been opened or used
  • Items are damaged after delivery
  • Returns fall outside the stated return period

8. Wholesale Orders

Wholesale orders may be subject to:

  • Minimum order quantities
  • Separate quotations
  • Additional shipping arrangements
  • Custom agreements

Lead times and pallet quantities may vary.

9. Website Use

You agree not to:

  • Misuse the website
  • Attempt unauthorised access
  • Introduce malicious software
  • Copy or reproduce website content without permission

We may suspend access if misuse is suspected.

10. Intellectual Property

All website content including:

  • Logos
  • Images
  • Graphics
  • Text
  • Branding
  • Designs

is the property of Capsule Sizes Ltd unless otherwise stated.

Content may not be copied or reused without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Capsule Sizes Ltd shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Business interruption
  • Delays outside our control
  • Misuse of products

Our total liability shall not exceed the purchase price of the products supplied.

12. Product Use Disclaimer

Our empty capsules are supplied for lawful business and consumer use.

Customers are responsible for ensuring:

  • Compliance with local regulations
  • Proper product usage
  • Suitability for intended applications

Information on this website does not constitute medical or professional advice.

13. External Links

Our website may contain links to third-party websites.

We are not responsible for:

  • External website content
  • Third-party services
  • Third-party privacy practices

14. Privacy

Your use of this website is also governed by our Privacy Policy.

15. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Updated versions will be published on this page.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the English courts.

17. Contact Us

Capsule Sizes Ltd

Email: info@capsulesizes.com

Website: https://capsulesizes.com